Privacy Policy

This Privacy Policy explains how AdsExpert Digital ("we", "us", "our") collects, uses, and protects your personal information when you visit our website at adsexpert.digital or interact with our services.

We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully. By using our website, you agree to the practices described here.

1. Who We Are

AdsExpert Digital is a performance advertising agency that manages Google Ads and Meta Ads on behalf of businesses. If you have any questions about this policy or how we handle your data, you can contact us at:

• Email: hello@adsexpert.digital
• Website: adsexpert.digital

2. What Information We Collect

a) Information you provide directly

When you fill out our audit request form, we collect:

• Full name
• Email address
• Monthly advertising budget (a range you select)
• Your preferred advertising platform

b) Information collected automatically

When you visit our website, we and our third-party analytics providers may automatically collect:

• IP address (anonymised)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral source (how you found us)
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

• Respond to your audit request and provide our services
• Send you information relevant to your enquiry
• Improve our website and marketing communications
• Measure the effectiveness of our advertising campaigns
• Comply with legal obligations

We will never sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site and to measure the performance of our marketing.

Types of cookies we use:

• Essential cookies: Necessary for the website to function correctly (e.g. remembering your cookie preferences).
• Analytics cookies: We use Google Analytics 4 to understand how visitors interact with our site. This data is anonymised and aggregated.
• Marketing cookies: If you have accepted marketing cookies, we may use Meta Pixel to track conversions from our advertising and serve relevant ads.

You can manage or withdraw your consent to non-essential cookies at any time by clicking "Cookie Settings" in the footer of any page on our website.

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics 4 — website analytics. Google Privacy Policy
• Meta Pixel — conversion tracking and advertising. Meta Privacy Policy
• Web3Forms — processes form submissions and sends us your enquiry details. Web3Forms Privacy Policy
• Google Fonts — loads fonts used on the website. Font requests are sent to Google's servers.

6. Legal Basis for Processing

Our legal basis for processing your personal data is:

• Consent — for analytics and marketing cookies, and for marketing communications
• Legitimate interests — to respond to your enquiry and improve our services
• Contractual necessity — where processing is required to provide services you have requested

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months. Analytics data is subject to the retention settings configured in Google Analytics.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Ask us to correct inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Ask us to limit how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@adsexpert.digital. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS (encrypted) and we use reputable, security-conscious third-party processors.

However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to our site.

10. International Data Transfers

Some of our third-party service providers may store or process data outside the United States. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

11. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us:

• Email: hello@adsexpert.digital
• Website: adsexpert.digital

You also have the right to lodge a complaint with the Federal Trade Commission (FTC) or your applicable state privacy authority.